Client A: a large city council

The adult service required analysis of its MI system and support to staff operating it. It also needed curriculum manager support in the use of data. The MI system was upgraded, new reports developed, considerable support given to curriculum and service managers and a mentoring approach was developed for the MIS team. The quality system was supported and relevant working practices modified.

Client B: a rural county council

The service decided that a change of MIS system was the only possible option (three months before inspection). The system was successfully replaced, staff trained and well over two thirds of the necessary data entered so that, at inspection, it was possible to use current year data in comparison with previous year data to show trends and progress to targets.

Client C: a London borough

The client required Head of Service support. CCCS was able to second in a member of staff to carry out this specific and highly specialised role for seven months pending a permanent appointment being made.

Client D: Notice to Improve / Framework For Excellence

With the introduction of MLP and FfE requirements, consultancy has been provided on a wide variety of topics related to the Learner Achievement Tracker Software provided by the LSC, Minimum Levels of Performance and the mechanisms by which the LSC calculates success rates, the impact on curriculum design and the management of change required.